Holland America Line changes & cancellation policy
Every Holland America Line reservation booked through cruiseticketbooking.com follows the terms below. We charge no agency cancellation fee. Penalties apply to the cruise fare only — taxes, fees and port expenses are always refunded. Requests are effective from the date we receive them in writing at info@cruiseticketbooking.com.
Deposit
$350–$1,500 per guest for grand and world voyages, $100–$600 otherwise
Final payment
75 days standard, 120 days for Grand Voyages
Name changes
Permitted up to 45 days before sailing with a $50 fee
Cancellation penalty schedule
| Cancellation window | Penalty |
|---|---|
| Before final payment | Deposit refunded on standard fares |
| 74–57 days | Deposit forfeited |
| 56–29 days | 50% of total fare |
| 28–16 days | 75% of total fare |
| 15 days or less | 100% of total fare |
Grand and world voyages use a separate, stricter penalty schedule issued at booking.
Making a change
- • Stateroom, dining and add-on changes before final payment are free of charge, subject to Holland America Line availability and current fare.
- • Date changes after final payment are treated as a cancellation and rebooking.
- • Refunds are issued to the original payment method within 14–30 business days of Holland America Line releasing them.
- • If Holland America Line cancels the sailing, you choose a full refund or a future cruise credit.
- • Shore excursions, Wi-Fi and drinks packages are refundable until 48 hours before the sailing date.