MSC Cruises changes & cancellation policy
Every MSC Cruises reservation booked through cruiseticketbooking.com follows the terms below. We charge no agency cancellation fee. Penalties apply to the cruise fare only — taxes, fees and port expenses are always refunded. Requests are effective from the date we receive them in writing at info@cruiseticketbooking.com.
Deposit
Typically 20% of the cruise fare per guest
Final payment
60–90 days before departure depending on the itinerary
Name changes
Free up to 30 days before departure; €/$50 administration fee thereafter
Cancellation penalty schedule
| Cancellation window | Penalty |
|---|---|
| 90+ days | Administrative fee only |
| 89–60 days | 25% of total fare |
| 59–30 days | 50% of total fare |
| 29–15 days | 75% of total fare |
| 14 days or less / no show | 100% of total fare |
MSC Flexi fares allow date changes up to 48 hours before departure with no change fee.
Making a change
- • Stateroom, dining and add-on changes before final payment are free of charge, subject to MSC Cruises availability and current fare.
- • Date changes after final payment are treated as a cancellation and rebooking.
- • Refunds are issued to the original payment method within 14–30 business days of MSC Cruises releasing them.
- • If MSC Cruises cancels the sailing, you choose a full refund or a future cruise credit.
- • Shore excursions, Wi-Fi and drinks packages are refundable until 48 hours before the sailing date.