Virgin Voyages changes & cancellation policy
Every Virgin Voyages reservation booked through cruiseticketbooking.com follows the terms below. We charge no agency cancellation fee. Penalties apply to the cruise fare only — taxes, fees and port expenses are always refunded. Requests are effective from the date we receive them in writing at info@cruiseticketbooking.com.
Deposit
$300 per sailor, or pay in full for Sailor Loot promotions
Final payment
120 days before departure
Name changes
Free sailor swap up to 30 days before departure
Cancellation penalty schedule
| Cancellation window | Penalty |
|---|---|
| 120+ days | Full refund |
| 119–60 days | Deposit forfeited |
| 59–31 days | 50% of total fare |
| 30–15 days | 75% of total fare |
| 14 days or less | 100% of total fare |
Voyage Assurance allows a one-time move to another sailing in defined circumstances.
Making a change
- • Stateroom, dining and add-on changes before final payment are free of charge, subject to Virgin Voyages availability and current fare.
- • Date changes after final payment are treated as a cancellation and rebooking.
- • Refunds are issued to the original payment method within 14–30 business days of Virgin Voyages releasing them.
- • If Virgin Voyages cancels the sailing, you choose a full refund or a future cruise credit.
- • Shore excursions, Wi-Fi and drinks packages are refundable until 48 hours before the sailing date.